Privacy Policy for Veemonheim

This Privacy Policy describes how Veemonheim ("we," "our," or "us") collects, uses, and protects the information you provide when using our website https://veemonheim.com and interacting with our community on the Discord server at https://discord.gg/vee. By using our services and/or interacting with our community, you agree to the terms outlined in this policy.

Information Collection on discord.gg/vee and Veemonheim.com:

  1. Discord Interactions: Messages sent on the community Discord server are logged, and user interactions are retained indefinitely through the use of third-party bots. However, please note that Discord's official privacy policy (https://discord.com/privacy) supersedes Veemonheim's policy.

  2. Discord User Data: We do not collect or sell user data for marketing purposes. The data collected is solely used to maintain the safety of our community members.

  3. Website User Data: When you buy merchandise we ask for information like your name, shipping address, billing address, email, and other contact information in order to facilitate the transaction. This information is retained for up to two years, to help you check out faster in the future. We also may offer the option to “opt-in” to marketing emails, so you can be alerted to new product releases or new website features. These emails will have an unsubscribe button available in their footer if you’d like to opt-out.

  4. Website User Data Erasure: If you’d like us to delete your customer data before two years, we’re happy to do so. You must have no active recurring legacy subscriptions or “processing” payments with Veemonheim. Just email support@veemonheim.com or use the #create-ticket channel on https://discord.gg/vee to request your Website User Data Erasure. We may ask for identifying information to help look up your records, and processing can take up to six weeks. Please note that donations are handled by Streamlabs (https://streamlabs.com/terms) and subscriptions on twitch.tv (https://www.twitch.tv/p/en/legal/terms-of-sale/) are governed by their own privacy policies.

  5. Age Restrictions: The website is accessible to all ages, and the Discord server is open to anyone with a valid Discord account. See https://support.discord.com/hc/en-us/community/posts/360050817374-Age-restriction for information about what minimum age your country requires to create a Discord account. Discord is a registered trademark of Discord Inc.

Privacy Policy for Discord Bot

This Privacy Policy describes how Veemonheim ("we," "our," or "us") collects, uses, and protects the information you provide when using our publicly available Discord bot and interacting with our community on the Discord server at https://discord.gg/vee. By using our services and/or interacting with our community, you agree to the terms outlined in this policy.

The bot is not publicly available at time of writing, and this section will serve as a placeholder until future notice.

Contact Information:

For any questions or concerns regarding this Privacy Policy, please contact us at support@veemonheim.com.

This policy is effective as of the last updated date and may be revised periodically. It is advised to review this page for any updates.

Last Updated: July 15th 2024